Decoding Reliance Jio's Marketing Strategy: A 2025 Case Study on Scaling to 500 M+ Users

Reliance Jio 's journey to 500 million users is a masterclass in affordable pricing , network expansion , and digital innovation . Here's how Jio transformed India's telecom market: Affordable Plans : Jio slashed costs with data plans starting at ₹149/month, undercutting competitors by ~55%. Extensive Network : Built a 4G-only network covering 80% of India at launch, now expanded to 52% 5G coverage by 2024. Digital Ecosystem : Apps like JioCinema and JioTV kept users engaged, with 50% using mobile internet for live TV. Rural Reach : JioAirFiber brought high-speed internet to tier-3 and rural areas, gaining 5.6M users by FY25. Data-Driven Growth : AI-powered analytics enabled personalised plans and customer retention strategies. Quick Comparison of Jio's Key Strategies Strategy Implementation Impact Affordable Pricing ...